Can I also buy public tickets at the Olympiastadion Berlin GmbH?
Can I reserve VIP tickets in advance?
Unfortunately, written reservations as well as reservations by phone in advance are not possible.
Was my VIP ticket order successful?
After the receipt of your order, we will process it and you will receive a confirmation email and a separate invoice email.
When and how will I receive my VIP tickets?
The VIP tickets will be sent approximately two to four weeks before the event or will be ready for collection from our office, but not before payment has been received (subject to change).
During the ordering process, you can choose various delivery locations and shipping methods you want your tickets to be sent to.
Shipping zones
Zone1: Germany
Zone 2: EU
Shipping Methods
Shipping by courier:
Zone 1 Germany 40 €
Zone 2 EU: 60 €
Registered Letter:
Zone 1: 7,99 €
Zone 2: 14,99 €
The Tickets will be send by registered letter with receipt by signature.
Ticket collection in the office:
– The tickets are available for you to pick up from our office from Monday to Friday between 10:00 a.m. to 4:00 p.m. as soon as you have received any information by email.
– Please make an appointment with us for the collection in advance to ensure the office is manned.
– Tickets cannot be picked up on the day of the event.
– Please bring your ID and the order confirmation (digital) for pick up.
– 2,00 € will be charged for this service.
We can also send your tickets to a hotel in Berlin. You can tell us the name of the hotel (incl. Address and date of arrival) later, after you have booked it.
Please provide the following information in your booking:
Deliver to a different address:
Company name: Hotel in Berlin
Country: Germany
Street: tba
Zip Code: 10000
City: Berlin
Where will my seats be at in the stadium?
We will allocate the seats in respect of chronological receipt of the order and availability. You are welcome to write down your wishes regarding a seat choice when booking. However, there is no guarantee that your choice will be implemented. You will find the location of your individual seat on your ticket, which we will send you.
In most cases, the seats of the booked tickets are next to each other. However, if the number of tickets you buy is larger, we may divide the seats into small groups.
Which services are included in the VIP ticket price?
The included services vary depending on the event and category. After selecting the desired category, the respective services are listed.
Can I order more tickets and be sure they are next to the seats I’ve already bought?
When ordering, you can express the wish that the additional seats you have purchased are next to those already purchased. Please enter this request together with the previous order number in the comment field during the ordering process. However, there is no guarantee for the implementation of the request.
What payment options do I have?
Bank transfer: Transfer directly to our bank details. Please pay postage-free and free of charge immediately, stating the invoice number as the reference. The VIP tickets will be sent by courier service approximately four to two weeks (subject to change) before the event, but not before receipt of payment.
Payment by credit card is currently not possible.
Can I still change or cancel my order?
Our VIP tickets are fundamentally excluded from cancellation. You are welcome to contact us regarding a modification.
Can I also order VIP tickets by phone?
Ordering the VIP tickets is only possible in our online shop.
Where can I find general information about the respective event in the Olympiastadion Berlin?
General information about the events, e.g. the concert schedule, safety regulations are available on our website: https://olympiastadion.berlin/en/home – Click Dates and Tickets in the respective event.
Furthermore, you will receive information about the concert in a cover letter with together your VIP tickets.
How can I get information about upcoming events in the Olympiastadion Berlin?
If you would like to be informed about future VIP offers (concerts, German Cup final, etc.) for events in the Olympiastadion Berlin, please register for our newsletter: https://olympiastadion.berlin/de/newsletter_en/
I discovered VIP tickets for events in the Olympiastadion Berlin on another platform. Are these offers legitimate?
We strongly advise against purchasing tickets on platforms that are not named by the event organizer as official ticket sales platforms. If you have problems with tickets that you have purchased in the secondary market, we cannot provide any support.
Before purchasing your tickets, please find out whether the offer is legitimate.
Why can’t I buy tickets for various events at the same time?
Basically, you can buy several categories of an event at the same time. However, all organizers have individual regulations regarding their general terms and conditions. Therefore, you cannot order tickets for various events at the same time. Of course, if you make another purchase, you can choose tickets from another operator.
You didn´t find the right answer to your question?
Let us know! We would be happy to answer your question personally for you.
Contact person for VIP-Tickets:
Olympiastadion Berlin GmbH
Josephine Lindman
Tel: (+49) 30 – 306 88 127
Email: vip@olympiastadion.berlin